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  1. ON CALL NURSE SERVICES
  3. ON CALL NURSE SERVICES

On Call Nurse Services & Call Center for Providers & Healthcare Facilities

Our 24/7 on-call nurse services are available to providers, staff, physicians, practitioners, health systems, and home healthcare clients. Our call center offers immediate access to highly skilled and licensed Registered Nurses who deliver quality medical advice and services each and every time.

Services are available for your patients and clinical team by trained RN staff who are poised and ready to create an exceptional patient experience. We provide appropriate and compassionate advice using evidenced-based clinical decision tools.

The NBHS call center works to create a customized and branded service that is a seamless extension of each client’s healthcare mission and existing processes.

Clients benefit from our years of nurse triage experience and the technology that we have in place. We continually meet the needs of an evolving healthcare environment. Our customized solutions for Providers help to bring about improved efficiency, continuity of care, and dramatic improvements to our client’s existing businesses.

Services Offered

24-hour Call Answering & RN Access
Nurse-to-Nurse Reporting
Fast turn around
Obtaining Physician Orders
Facilitating Admissions and Discharging
Telephone Triage

Services Available To

Medical Providers
Physicians
Nursing Home
Rehabilitation Facilities
Psychiatric Facilities
Hospitals

Benefits Include

Improved efficiency
Increased bottom line
Ensures continuity of care

FAQ's

To make sure we’re delivering the highest quality for our clients and to maintain HIPAA compliance, all agents are on-site at one of our Georgia offices in the United States. You’ll never have to worry about crying babies, barking dogs in the background or more importantly, unauthorized access to patient health information.

Absolutely. Our staff is on-site and all patient health information (PHI) is stored in an encrypted database. There’s no chance of patient details being accessed by unauthorized individuals. We also offer several encrypted messaging options to ensure you stay in compliance when transmitting information.

Our On Call Nurse Services for Providers & Healthcare Facilities are valued based on business volume and services required. In addition, we require a 6 or 12 month commitment. Invoicing is bi-weekly.